Your fingerprints will be submitted to Cal-DOJ immediately from our Live Scan locations. Typical turn-around time from Cal-DOJ is only a few hours. Vast majority of the fingerprint background check transactions are completed within 48 hours. However, occasionally, transactions can take up to a few weeks. Older (age) applicant’s transactions can often take longer due to poorer fingerprint quality and some of the older fingerprint records are still paper based which requires manual work.
California Department of Justice typically sends the result within 48 hours. However, it can take up to a few weeks. After 2 weeks, visit Cal-DOJ’s Live Scan status website https://applicantstatus.doj.ca.gov/ to check on the status of your transaction. You will be asked to enter the live scan assigned 10-digit Applicant Tracking identifier (ATI) for your transaction along with your birth date. The Live Scan operator should have written the ATI on the bottom of your copy of the 8016 Form after fingerprinting. Please note that the ATI is a combination of capital letters and numbers.
If the Cal-DOJ states that they cannot locate your transaction, it does not mean they did not receive it. Generally, it means that they have not completed their processing. Wait a couple more weeks and try again. If after 4 weeks there is still not status, please contact us at support@applicantservices.com for further assistance. When emailing us, please include your ATI number, your name, and date of your live scan transaction.
Approximately 2% of the Applicants will be rejected due to poor fingerprint image quality. If you received a rejection notification, please contact the original live scan fingerprinting location to arrange for a "RESUBMISSION". "RESUBMISSION" is FREE! Follow the requirements below:
If you have received two rejection letters from Cal-DOJ or the Requesting Agency, you may send a Name Check request to Cal-DOJ to transition from the Fingerprint Background Check process. Name Check Form can be found at: https://oag.ca.gov/sites/all/files/agweb/pdfs/fingerprints/fbinamecheck.pdf
Simply click on "Get Fingerprinted" menu at the top of the page. Then, proceed as a guest or register as a User. Then select the “Live Scan Locations” to find a Live Scan provider near you.
This transaction requires two-factor authentication. Please click Upgrade and enter the additional account information to upgrade your account.
This transaction requires two-factor authentication. Please click Upgrade and enter the additional account information to upgrade your account.
This transaction requires two-factor authentication. Please click Upgrade and enter the additional account information to upgrade your account.
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You have an unused purchase for this purpose already. You must complete the prior transaction by finishing the fingerprinting process or cancel your purchase before you can purchase another transaction for the same purpose.
Click 'Resend Confirmation' to send the purchase notification and print form to your email again.
You have an unused purchase for this purpose already. You must complete the prior transaction by finishing the fingerprinting process or cancel your purchase before you can purchase another transaction for the same purpose.
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