1. Select and click the background check type you require from the buttons above

2. Enter your Email to proceed.
3. You will receive an email with a Verification Code, or be prompted for a password to login
4. Enter your information required for the background check on the form that is appears
5. Using the built-in Google Map, search for Live Scan Locations near you.
6. Schedule an appointment with one of 1,000+ Fingerprinting Locations.
7. Pay for the transaction using a major credit card.
8. Print the REQUEST FOR CONTACTLESS LIVE SCAN Form for your records. You do not need to hand over either form to the Live Scan operator.
9. Receive a confirmation email with a QR Code to be used at the Appointment. Then follow the on-site steps below:
1. STEP 1 (Arrival): Be on time to the Live Scan Service Center (wait in your vehicle or outdoors if early, do not be late).
2. STEP 2 (Notify): Go to your Live Scan booth and let the Service Center staff know you have arrived.
3. STEP 3 (Activate): Live Scan Operator will activate the system from more than 6ft away.
4. STEP 4 (Payment ID): Tell the Operator your Payment ID or waive the barcode image in front of the webcam.
5. STEP 5 (Validate ID): The Operator will ask you to show your government issued Picture ID by extending your arm and show the front side of the ID with a compatible form of ID. Do NOT hand over the ID to the Operator.
6. STEP 6 (Scan Fingers): Operator will tell you to put your fingers on the scanner surface in the following order:
7. STEP 7 (Quality Control): Wait for Live Scan Operator to tell you everything is good or rescan certain fingers.
8. STEP 8 (Departure): Leave the service center when finished.
10. Fingerprints and related information will then be submitted to the Utah BCI
11. Requesting Agency will receive Utah BCI results typically within a few days

Your fingerprints will be submitted to Utah BCI immediately, and typical turn-around time is a days. Some transactions can take several days due to poor fingerprint quality and on rare occasions when searching decades old fingerprint records are necessary, it can take up to a couple of weeks.

If it has been 2 weeks since you were fingerprinted and there is still no status, please contact us at support@applicantservices.com for further assistance. When emailing us, please include your Payment ID, TCN number, your name, and date of your live scan transaction in the email body.

In the case your fingerprints were rejected for the fingerprint quality, you can use the steps below in order to resubmit

1. Click on Transaction History
   
2. Use your email to access the page (just like how you created the transaction)
3. Click on your transaction (if you don’t see it, change the date range)
4. Scroll down a little to the section that says “Available Options for”
5. Then click on the "Resubmit" link to initiate the resubmission process.
6. Select a new appointment date/time with the same Live Scan location (you use the same location)
7. Bring the QR Code and Payment ID.
8. Then go to the appointment to be re-fingerprinted.

"RESUBMISSION" is FREE! However the following policies apply:

• Must initiate a Resubmission from this website by using the steps outlined above.
• Must complete the Resubmission within 30 days (we recommend within 14 days).
• Must return to the Original Fingerprint Location to perform the Resubmission.
• Rejection must be caused by poor fingerprint quality. If you entered the data incorrectly, you must initiate and pay for a NEW transaction.
• When returning to be re-fingerprinted for resubmission, we recommend that you apply ample lotion to your hands throughout the day for at least one week prior to returning to the Live Scan location for resubmission.

Biometrics4ALL offers more than 1,000 Live Scan Locations across the country. Simply click on "Get Fingerprinted" menu at the top of the page and proceed to process a transaction. Or select the "Live Scan Locations" option at the top to find a fingerprinting provider near you.