TRANSACTION FEE: $47 - Includes FBI fee, fingerprinting fee, processing fees, and view/download FBI Authenticated PDF Criminal History Information Record (FBI Report).
CANCELLATION FEE: $10 - No refund will be issued once fingerprints are taken or after 6 months whichever occurs first. Otherwise, $37 will be refunded within 2 weeks. To cancel, go to the “Purchase History” page, select the transaction you wish to cancel, and then click on “Cancel Transaction” button.
You must be a U.S. Citizen or Permanent Resident before proceeding with this process. Click on the “Get Fingerprinted” menu option at the top of the page. Be sure to have a valid cellular phone from one of the carriers listed below.
a. If you do not receive an email, please check your spam email box.
a. STEP 1: Cellular Information Verification
b. STEP 2: Activate Cellular Phone Authentication
c. STEP 3: Final Confirmation
d. Congratulations! You are now registered and ready to log in.
Due to FBI regulations, U.S. Department of Justice Order 556-73 transactions are limited to:
Therefore, none of the FBI Channelers can provide this service to you. However, you may send your request directly to the FBI, and they will determine if you are eligible. Please visit: https://www.fbi.gov/services/cjis/identity-history-summary-checks
Federal regulation prohibits viewing of FBI Reports from outside of the United States and its Territories. Therefore, none of the FBI Channelers can assist you while you are outside of the United States. Please revisit our website upon your return to the United States.
However, you may send your request directly to the FBI, and they will determine if you are eligible. Please visit: https://www.fbi.gov/services/cjis/identity-history-summary-checks
Federally issued documents destined for use in participating Hague Apostille countries may need to be authenticated with an Apostille issued by the U.S. Department of State. Documents requiring an Apostille issued by the U.S. Department of State are those which have been signed by one of the following:
The FBI’s Criminal Justice Information Services (CJIS) Division is responsible for the storage of fingerprints and related Identity History Summary information for the nation and does not have the authority to modify any Identity History Summary information unless specifically notified to do so by the agency that owns the information. If you believe your Identity History Summary contains inaccurate or incomplete information, you have two options for requesting a change or correction:
Option 1: Contact the agency or agencies that submitted the information to the FBI.
Missing or Incorrect State (Non-Federal) Information
Most states require that changes to Identity History Summary information be processed through their respective state centralized agency (State Identification Bureau) before any changes can be made to your information. You may contact the respective State Identification Bureau for assistance, and, if applicable, request that they provide the FBI with updates to your Identity History Summary. Contact information for each state is provided on the State Identification Bureau listing.
Several states maintain their own record system. Record updates are made at the state level only, so the FBI cannot change its records. Instead, the FBI accesses the state’s system for authorized purposes to review the record. Contact information for states maintaining records at the state level is provided on the State-Maintained Records listing.
Missing or Incorrect Federal Information
For federal Identity History Summary updates, the FBI must receive a request directly from the original arresting agency, from a court with control over the arrest data, or from another agency with control over the arrest data.
Option 2: Send a written challenge request to the FBI’s CJIS Division.Your written request should clearly identify the information that you feel is inaccurate or incomplete and should include copies of any available proof or supporting documentation to support your claim. For example, if your disposition information is incorrect or missing, you may submit documentation obtained from the court having control over the arrest or the office prosecuting the offense. The FBI will contact appropriate agencies in an attempt to verify or correct challenged entries for you. Upon receipt of an official communication from the agency with control over the data, the FBI will make appropriate changes and notify you of the outcome.
You may submit an Identity History Summary challenge to the FBI’s CJIS Division by writing to the following address:
FBI CJIS Division
Attention: Criminal History Analysis Team 1
1000 Custer Hollow Road
Clarksburg, WV 26306
For additional information: https://www.fbi.gov/services/cjis/identity-history-summary-checks
An FBI Report is typically available for viewing and downloading within 48 hours upon fingerprinting. Approximately 2% of the Applicants will be rejected due to poor fingerprint image quality. If you received a rejected response from the FBI, you must contact the live scan location where you had your fingerprints taken originally to perform a RESUBMISSION. Resubmission completed within 30 DAYS is FREE. If the resubmission is not completed within 30 days from the time the FBI sent out the response, you must start the process all over and initiate a new transaction including payment. We highly recommend that you complete the Resubmission within 2 weeks from receiving the rejection response. Follow the steps below:
Simply click on “Get Fingerprinted” menu at the top of the page. Then, proceed as a guest or register as a User. Then select the “Live Scan Locations” to find a Live Scan provider near you.
