The link you used to get to this webpage contains the “Group Code”. Here is how to find it:
After the “/” in the URL contains the “Group Code”. For example:
www.ApplicantServices.com/ABCDEF, the “Group Code” would be “ABCDEF”.

While creating the transaction online, you will be presented with a map where you can search for the nearest Live Scan location. If there is not a Live Scan location near you, then the fingerprint card processing option will automatically appear.

If you do not see a payment page while creating the transaction, then we will bill your organizer for the transaction fee. Otherwise, you will be presented with the cost of fingerprinting while creating the transaction.

Two Forms of Identification

Primary Identification (bring 2 of the following non-expired IDs)

• State Issued Driver's License
• State Identification Card
• State government issued Certificate of Birth
• U.S. Active Duty/Retiree/Reservist Military Identification Card (000 10-2)
• U.S. Passport
• Federal government Personal Identity Verification Card (PIV)
• Department of Defense Common Access Card
• U.S. Tribal or Bureau of Indian Affairs Identification Card
• Social Security Card
• Court Order for Name Change/Gender Change/Adoption/Divorce
• Marriage Certificate (Government issued certificate)
• U.S. Government issued Consular Report of Birth Abroad
• Foreign Passport with appropriate immigration document(s)
• Certificate of Citizenship (N560)
• Certificate of Naturalization (N550)
• INS I-551 Resident Alien Card issued since 1997
• INS 1-688 Temporary Resident Identification Card
• INS I-688B, I-766 Employment Authorization Card  

If you only have one Primary ID, then bring two of the following as the secondary ID:

• Utility bill (with matching address)
• Jurisdictional voter registration card
• Vehicle registration card/title
• Paycheck stub with name/address
• Spouse/parent affidavit
• Cancelled check or bank statement
• Mortgage documents

Your fingerprints will be submitted to the FBI immediately. Typical turn-around time from the FBI is only a few hours. Virtually all fingerprint background check transactions are completed within 48 hours.

In a small percentage of applicants, transactions may be rejected due to poor fingerprint quality. If you received a notice of rejection for this reason, please follow the procedures below:

1. Go back to our website
2. Click on Transaction History

3. Use your email to access the page (just like how you created the transaction)
4. Click on your transaction (if you don’t see it, change the date range)
5. Scroll down a little to the section that says "Available Options for"
6. Then click on the "Resubmit" link to initiate the resubmission process.
7. Select a new appointment date/time with the same Live Scan location (you use the same location)
8. Bring the QR Code and Payment ID.
9. Then go to the appointment to be re-fingerprinted.