FINGERPRINT ROLLING FEE: $26 (includes live scan fingerprinting fee, make appointment, enter data online, credit card charge, 8016 Forms, and track transaction status).
CAL-DOJ and FBI FEE: $15 for Volunteers and $17 for Employees.
CANCELLATION or REFUND: A $5 Fee will be applied to all refunds. Applicant must be fingerprinted within 30 days from purchase.
REFUND/CANCELLATION: To receive a refund, you may cancel the transaction.
Your fingerprints will be submitted to Cal-DOJ immediately after fingerprinting. Typical turn-around time from Cal-DOJ is only a few hours. Virtually all of the fingerprint background check transactions are completed within 48 hours. However, occasionally, transactions can take up to a few weeks. For example, older (age) applicant’s transactions can often take longer due to poorer fingerprint quality or paper based fingerprint records which requires manual handling.
California Department of Justice typically sends the result within 48 hours. However, it can take up to a few weeks. After 2 weeks, visit Cal-DOJ’s Live Scan status website https://applicantstatus.doj.ca.gov/ to check on the status of your transaction. You will be asked to enter the live scan assigned 10-digit Applicant Tracking identifier (ATI) for your transaction along with your birth date. You can find the ATI number on the Transaction History page. Please note that the ATI is a combination of capital letters and numbers (e.g. B123ABC789).
If the Cal-DOJ cannot locate your transaction, it does not mean they did not receive it. Generally, it means that they have not completed their processing. Wait a couple more weeks and try again. If after 4 weeks there is still no status, please contact us at support@ApplicantServices.com for further assistance. When emailing us, please include your ATI number, your name, and date of your Live Scan transaction.
Less than 0.5% of the Applicants will be rejected due to poor fingerprint image quality. If you received a rejection notification, click on the Transaction History option, select the transaction, and click on the “Resubmission” link will be made available. First resubmission is free when the following requirements are met:
If received two rejection letters. You will need to undergo the Name Check process. Please visit: https://oag.ca.gov/sites/all/files/agweb/pdfs/fingerprints/fbinamecheck.pdf
Biometrics4ALL offers more than 1,000 Live Scan Locations throughout California. Simply click on "Get Fingerprinted" menu at the top of the page and proceed to process a transaction. Or select the "Live Scan Locations" option at the top to find a fingerprinting provider near you. However, you must complete the transaction online otherwise it will not be the Social Distancing Live Scan process.
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